Support
Email us at support@mellnx.com
Common Topics
Installation
- Install from the Chrome Web Store or Microsoft Edge Add-ons (links will appear once listings are approved).
- Click the extension action icon in your browser toolbar to activate UI Calibrator on the current page.
- The extension only runs when you click the action — it never activates automatically.
Activation & License
- After purchase, click “Activate” in the extension panel and enter your license key.
- Your license works across Chrome and Edge on multiple devices, within the activation limit.
- License validation requires an internet connection during activation and periodic re-checks.
Export & Trial
- You get 8 free successful exports (Copy CSS, Copy JSON, Save CSS, Save JSON).
- Selecting, adjusting, previewing, undo/redo, reset, and saving calibration states do not consume trial credits.
- Only successful export completions count — failed or cancelled actions are not deducted.
Privacy & Data
- All calibration data stays in your browser. Nothing is uploaded.
- The extension uses only activeTab, scripting, and storage permissions.
- See our Privacy Policy for full details.
Reporting an Issue
When contacting support, please include:
- Browser (Chrome or Edge) and version
- UI Calibrator version (shown in the extension panel)
- Steps to reproduce the issue
- What you expected vs. what happened
Important
Do not send webpage private content, complete DOM snapshots, API keys, passwords, or customer data via email. Only describe the issue and share non-sensitive details.